Our Process

Our technology team offers the rare service of full service and support before, during and after your project installation. We start with a full, in-person consultation so that we can best understand your lifestyle, as well as your technology goals. We then offer flawless custom design and engineering of every home or office automation plan. We personalize your system to not only meet your expectations but to exceed them, including schematic and blueprints produced by our engineering team.

Service Levels You Deserve

Beyond our thoughtfully selected designs and innovations, we also provide the post-installation service that ensures that your system grows and adapts with you. Every question and upgrade is handled with the personal care and detailed concierge-level service inspired by the HED Company founder Jan Vitrofsky. A person who understands and knows how to address your specific needs is never more than a phone call or email away.